Privacy Policy

We believe in maintaining transparency in our relationship with our users. Therefore, this Privacy Policy ('Privacy Policy') has been designed to communicate on how Deauth Solutions Private Limited, a private limited company incorporated under the provisions of the Companies Act, 2013 ("Company", "we", "us" or "you") deals with personal information of all the users ("you" or "your") of the Deauth Solutions Private Limited website (https://www.deauth.in) ("Platform") as well as features or services offered on the Platform ("Services").

What does this Privacy Policy cover?

This Privacy Policy tells you:

• What information is collected and how;
• How we use that information;
• How we protect your information;
• What information we share with others; and
• What choices you have about your information.

Please read this Privacy Policy together with the 'Terms and Conditions' (https://www.deauth.in/terms-and-conditions) also available on our Platform. In some cases, we may provide additional privacy policies specific to certain products, services, practices, or regions. Those terms are to be read in conjunction with this Privacy Policy.

You need to be over the legal age of majority in your jurisdiction as well as competent to enter into a legal contract to use the Platform or avail the Services. In case you are a minor, then please do not share any personal information with us without your parent or legal guardian accepting this Privacy Policy.

What information is collected and how?

We collect information from you when you access or use the Platform and our Services. Some of this information is provided by you directly and some of this information may be collected automatically. We may also receive your information from third parties. The information we collect depends on what you are doing on our Platform and the privacy choices you make.

Information that you give us:

• When you create or register a new account on our Platform, you will provide us with certain information such as your name, email address, phone number, nationality, date of birth, gender, home address, shipping address, billing details etc.;
• When you transact on our Platform, you will provide us with information such as details about your bank account and credit card details, billing address, credit verification and other financial or KYC data/information, as well as your contact and communication records;
• When you communicate with us for assistance by phone, email or otherwise, we ask for some personal information like your name, phone number, product information, delivery time, contact and communication records; and
• When you provide your personal information under any other circumstances, such as when you participate in promotional, or marketing activities organized by us, when you post public review/feedback on our Platform or participate in an online survey conducted by us.

Information that we collect automatically:

We may access certain data on your device through your use of the Platform. Some data gets collected automatically, such as the browser or device type, unique device identifier (such as device ID or an IP address), your activity on the Platform (such as the content you view, mouse movements, mouse clicks, taps, swipes, your preferences, frequency of usage and the like), your locational data including location information provided by your device interacting with the Platform including through beacon technologies, or associated with your IP address or other online or device identifier and the like.

How we use your personal information?

The information we collect is inter alia the purposes mentioned below:

• to validate and process your request for the Services on the Platform;
• to develop, improve and maintain our Services;
• to handle or fulfil your orders or requests and establish communications with you;
• to provide you with customized Services and give you a better user experience on the Platform;
• to facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements;
• to provide you with marketing communications and advertising. You may opt-out of receiving promotional and advertising communications from us at any time by following the instructions in those communications;
• to resolve your queries or troubleshoot problems;
• to detect and protect against any error, fraud and other criminal activity on the Platform;
• enforce our terms and conditions; or
• as otherwise described to you at the time of collection.

Cookies

We may use cookies to distinguish you from other users of our Platform or Services. This helps us to provide you with a good experience, and also allows us to improve our Services. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device when you visit our website.

How do we protect your personal information?

Security of your data is of utmost importance for us. We have adopted security measures that are in line with regulatory requirements and industry standards to protect, and to prevent unauthorized access, public disclosure, use, modification, damage or loss of the personal information you provide. We take all reasonable and practical steps to protect your personal information to protect your personal data and actively pass relevant security and privacy protection certifications.

Contact

Any changes to our privacy policy will be communicated through on our Platform. It is important that you read and understand this Privacy Policy before you start using our Platform or our Services and we are here to help you, always. So, if there are any questions, queries or issues about this Privacy Policy and your personal information, please feel free to get in touch with us at the details provided below:

We will try to resolve your complaint/request expeditiously and get back to you within one month. However, this is also subject to us receiving all pertinent information/documents from you in a timely manner.